co-managed it · alongside your team

Your IT team, reinforced

Already have IT staff? We slot in beside them — covering out-of-hours, specialist skills, holiday cover and overflow, so your team can focus on what matters.

What's included
Trusted by London SMEs Cyber Essentials ISO 27001 aligned

Co-Managed Ops

your team + ours

in sync

3

Your team

24/7

We cover

8

Escalations

Out-of-hours activity123 events/hr
Coverage uptime100%
SPECCloud specialist assignedtoday
OURSOut-of-hours patching — done02:14
SHAREDFirewall project — co-deliveredon track
One shared toolsetno silos

Co-Managed IT Support

Talk to a London IT engineer today

Fast response · no obligation · rolling monthly plans

› your team, reinforced

Extend your in-house IT — without the burnout

Your internal IT team knows your business better than anyone. But no small team can cover 24/7, master every specialism and still deliver big projects on time. Co-managed IT fills those gaps: we cover out-of-hours, holidays and sickness, bring in security, cloud and network specialists on demand, and add project firepower when it's needed.

We work on shared tooling — one RMM, ticketing and documentation stack — so both teams have full visibility and nothing hides in a silo. Responsibilities are agreed and documented up front, so we complement your people rather than compete with them.

The outcome is an in-house team that finally gets to focus on the strategic work only they can do, while we absorb the overflow, the after-hours alerts and the specialist tasks. It's the resilience and depth of a large IT department, without the headcount cost.

  • Out-of-hours, holiday & overflow cover
  • Specialist skills and project capacity on demand
  • Shared tooling & documentation — no silos
Co-managed IT — CLI Secure specialists reinforcing an in-house IT team

› small IT teams can't do it all

Stretched IT teams shouldn't have to cover everything

Internal IT is brilliant at knowing your business — but no small team can cover 24/7, every specialism and every project. We fill the gaps without stepping on toes, so your people stay focused and rested.

  • Out-of-hours, holiday and sickness cover
  • Specialist skills and project firepower on demand
  • Shared tooling and documentation — no silos

› what you get

  • Out-of-hours cover

    We watch and respond overnight, weekends and holidays.

  • Overflow & holiday cover

    Extra hands when your team is stretched or away.

  • Specialist expertise

    Security, cloud and network specialists on tap when needed.

  • Project firepower

    We deliver the big projects your team has no time for.

› the difference

What changes when we take it on

before · going it alone

  • A stretched in-house team on the edge of burnout
  • No cover for nights, holidays or sickness
  • Missing specialist skills for security or cloud
  • Projects stalling behind day-to-day firefighting

after · with cli secure

  • Out-of-hours, holiday and overflow cover
  • On-demand security, cloud and network specialists
  • Shared tooling and documentation — full visibility
  • Project capacity so strategic work gets done

› what's included

Everything you need, fully managed

Out-of-hours cover

We watch and respond overnight, weekends and holidays.

Overflow & holiday cover

Extra hands when your team is stretched or away.

Specialist expertise

Security, cloud and network specialists on tap when needed.

Project firepower

We deliver the big projects your team has no time for.

Shared tooling

One RMM, ticketing and documentation stack — full visibility both ways.

vCIO guidance

Strategic input and roadmaps that support your IT lead.

› how we deliver

A proven, low-risk process

01

Align

We agree exactly which areas we own and which stay in-house.

02

Integrate

Shared tooling, access and documentation set up together.

03

Collaborate

Daily support, escalations and projects delivered side by side.

04

Review

Regular reviews keep responsibilities and roadmaps clear.

› free it audit

Ready to fix your IT for good?

Book a no-obligation IT audit. We'll review your setup, spot the risks and quick wins, and show you exactly how we'd support your business.

  • 30-minute call with a London engineer
  • A clear picture of your IT risks & gaps
  • A tailored support plan & quote, no pressure

No spam. We'll only use your details to arrange your assessment.

Why businesses choose CLI Secure

No turf wars

Clear ownership means we complement, never compete.

Flexible coverage

Scale our involvement up or down as you need.

Security depth

Enterprise-grade security skills your team can lean on.

No lock-in

Rolling monthly agreements.

› faq

Questions, answered

› let's talk

Ready to hand off the IT headaches?

Leave your details and a London-based engineer will call you back — usually within one business hour. No sales scripts, no obligation.

020 3355 1151 [email protected]

Mon–Fri, 8am–6pm · 24/7 for managed clients

Or explore Managed IT →

› quick callback

No spam. We'll only use your details to respond to your enquiry.