› connectivity & telecoms
leased lines & wan
Leased LinesDedicated, uncontended fibreDedicated Internet AccessGuaranteed, SLA-backedFTTP & Full FibreUltrafast full fibreSD-WANIntelligent multi-site WANMulti-Site ConnectivityOne secure networkBackup ConnectivityAutomatic 4G/5G failovermobile
Business MobilesO2, Vodafone & EE airtimeSIM Only DealsFlexible 30-day & 24-monthMobile Broadband4G / 5G data-only SIMsStatic IP SIMsFixed IP for IoT & failovertelecoms
Cloud Hosted PBXVoIP phone system, powered by VoipingerSIP TrunkingConnect your PBX, cut call costsMicrosoft Teams PhoneCalling inside TeamsBusiness Phone NumbersLocal numbers in 145+ countriesCRM Integration250+ apps, click-to-dialAI Receptionist24/7 AI voice agentAI Contact CenterAI voice & chat at scale› cyber security
Wifinger
Our own guest Wi-Fi platform: a branded login page on the access points you already have, plus consent, analytics and marketing — designed, installed and managed by us.
Explore guest Wi-Fi› design · deploy · support
› surveillance & data infrastructure
Fully-managed IT, done properly
From infrastructure setup and daily operations to email, backup, cyber security and strategy — CLI 360 covers your entire IT, end to end. One accountable London team, fewer tickets, faster fixes.
CLI 360 Platform
single pane of glass
1,240
Assets
320
Resolved today
10m
Avg response
› end-to-end managed it
One partner for every part of your IT
CLI Secure is a London-based Managed Service Provider (MSP) delivering fully managed IT for small and mid-sized businesses. We take complete ownership of your technology — so you get reliable, secure, well-run IT without hiring or managing an internal team.
Our fully managed service, powered by the CLI 360 platform, spans the entire lifecycle of your IT: designing and setting up your infrastructure, keeping it maintained and patched, running your day-to-day operations, and supporting every user through a 24/7 helpdesk. It also includes the essentials most businesses can't afford to get wrong — email and Microsoft 365 management, backup and disaster recovery, and layered cyber security.
Whether you're setting up IT for a new office, migrating to the cloud, or replacing a provider that's letting you down, we deliver it with zero downtime — and then run it for you, backed by written SLAs and a dedicated London team.
4 min
avg response
24/7
monitoring & helpdesk
99.9%
uptime target
Who owns what
your it, mapped
CLI 360 — your entire IT, fully managed
CLI 360 is our flagship platform that brings support, security, cloud, backup and automation into a single pane of glass. It's how we deliver fully managed IT: setting up your infrastructure, running daily operations, protecting your data and keeping everything monitored — so problems are fixed before they reach your users.
- Infrastructure setup, maintenance & daily operations
- 24/7 helpdesk, remote & onsite support
- Email, Microsoft 365, backup & disaster recovery
- Cyber security, patching & compliance built in
CLI 360 · single pane of glass
live- SupportHelpdesk online
- SecurityAll endpoints protected
- CloudMicrosoft 365 healthy
- BackupLast night verified
- AutomationPatching scheduled
› what we cover
Everything CLI 360 covers, end to end
From the first cable to long-term strategy, fully managed IT means we look after every layer of your technology — so nothing falls through the cracks.
IT infrastructure setup & installation
We design, procure and install your servers, network, Wi-Fi, firewalls and workstations — building IT that's secure and scalable from day one.
Day-to-day IT operations & monitoring
24/7 proactive monitoring of every device, server and service, with automated alerts resolved before your users ever notice.
24/7 helpdesk & user support
A London-based helpdesk for your whole team — phone, email and portal — with a 4-minute average response and real engineers.
4 min average first response
IT maintenance & patching
Automated updates, patching and health checks keep every system fast, stable and protected against known vulnerabilities.
Email & Microsoft 365 management
Full management of Microsoft 365 and Google Workspace — mailboxes, licensing, SharePoint, Teams, and secure email protection.
Backup & disaster recovery
Immutable, automated backups and tested disaster-recovery plans so you can recover fast from deletion, hardware failure or ransomware.
Cyber security & endpoint protection
EDR, identity protection, email security and 24/7 SOC monitoring built in — with advanced layers from our Cyber Security practice.
Network & connectivity
Design, deploy and support for switching, routing, secure SD-WAN, Wi-Fi and business broadband across single or multiple sites.
Cloud & server management
Migration to and management of Microsoft 365, Azure and private cloud — right-sized, cost-optimised and secured.
Device & asset lifecycle
Procurement, provisioning, tracking and secure disposal of laptops, desktops and mobiles — hardware handled end to end.
Onboarding & offboarding
Same-day, secure starter and leaver processes — accounts, access, devices and licences created and revoked correctly.
- Account & mailbox
- Laptop ready on day one
- Access revoked for leavers
IT strategy & vCIO
A dedicated virtual CIO delivering quarterly roadmaps, budgeting and technology planning that keeps IT ahead of your business.
Example ticket
“Can't open the finance shared drive”
- 09:02
Raised by phone
Finance team can't open the shared drive
- 09:06
Engineer picked it up
London helpdesk, remote session started
- 09:19
Permissions fixed
Group membership corrected, change logged
- 09:21
Confirmed with the user
Ticket closed and rated
4 min
to first response
Remote
no site visit needed
Logged
in your monthly report
› setup to daily operations
We build it, run it, secure it and keep it running
Great IT isn't a one-off project — it's an ongoing discipline. We start by setting up and hardening your infrastructure: servers, network, Wi-Fi, firewalls, cloud and devices, all configured to best practice.
Then we take over the day-to-day management — monitoring, patching, backups, email administration and user support — while our security controls run quietly in the background. Every change is documented, every incident is logged, and every month you get clear reporting on what we did and why.
› what's included
Five ways we cover your IT
What you can expect from day one
4-minute response
Our average first-response time across managed clients.
Security-first
EDR, patching and monitoring included as standard.
Dedicated vCIO
Strategic guidance and quarterly technology roadmaps.
No lock-in
Rolling contracts. We earn your business every month.
› onboarding
Live in weeks, not months
- 01
Free IT audit
We review devices, licences, security and the gaps you didn't know existed.
- 02
Zero-downtime onboarding
Documentation, monitoring agents and helpdesk access rolled out with no disruption.
- 03
Proactive management
24/7 monitoring, patching and a helpdesk your team will actually enjoy calling.
- 04
Continuous optimisation
Quarterly reviews with your vCIO to keep IT ahead of the business.
› faq
Questions, answered
› let's talk
Ready to hand off the IT headaches?
Leave your details and a London-based engineer will call you back — usually within one business hour. No sales scripts, no obligation.
Or explore Managed IT →