Office Phone Systems
Professional phone systems for offices
Your Office Phone System Experts
At CLI Secure, we understand the critical role that effective communication plays in the success of your business. That’s why we are proud to offer cutting-edge Office Phone Systems that are tailored to meet the unique needs of your organization. With our state-of-the-art solutions, you can enhance productivity, streamline operations, and elevate customer service to new heights.
HD Voice Quality
Enjoy crystal-clear voice quality with our VoIP system. High Definition (HD) voice ensures that every conversation is sharp, clear, and free from the static and interference often associated with traditional phone lines. Your clients will appreciate the professional sound quality, enhancing their overall communication experience.
Scalability
Our VoIP system is designed to grow with your business. Whether you're a small startup or a large enterprise, our scalable solution allows you to add new lines, features, and extensions effortlessly. As your organization expands, your communication system can easily adapt to meet your evolving needs.
Flexible Call Management
Take control of your communication with our VoIP system's flexible call management features. Easily configure call forwarding, call routing, and voicemail settings to suit your business processes. You can customize how calls are handled during business hours, after-hours, or on holidays, ensuring that you never miss an important call.
Cost-Efficiency
Say goodbye to hefty long-distance and international calling charges. Our VoIP system leverages the power of the internet to offer cost-effective calling rates. With flat-rate pricing and reduced communication costs, you'll save money while enjoying a feature-rich phone system that helps your business thrive.
Discover the Power of Our VoIP System
Call Features
- Auto-Attendant and IVR: Streamline call routing with automated menu options.
- Call Recording: Record and store calls for compliance and training purposes.
- Voicemail-to-Email: Receive voicemail messages in your email inbox for convenient access.
- Conference Calling: Host virtual meetings with multiple participants for efficient collaboration.
- Integration with CRM: Seamlessly link your VoIP system with customer relationship management software for enhanced customer interactions.
Call Handling
- Call Transfer: Effortlessly transfer calls between team members or departments.
- Call Queues: Manage incoming calls efficiently with queueing options.
- Call Parking: Temporarily hold and retrieve calls from different devices.
- Call Screening: Identify callers and route calls based on predefined criteria.
- Interactive Voice Response (IVR): Use automated menus for self-service call handling.
Analytics
- Call Detail Records (CDR): Access comprehensive data on call activity and usage.
- Real-time Monitoring: Monitor call performance and status in real-time.
- Custom Reporting: Create customized reports to analyze specific metrics.
- Quality of Service (QoS) Metrics: Evaluate call quality and network performance.
- Usage Trends Analysis: Identify usage patterns and trends for data-driven decisions.
Integrations
- Enhance your business phone software by seamlessly connecting it with various other applications.
- Increase productivity by linking your CRM and VoIP system, streamlining operations.
- Effortlessly integrate with popular platforms like Google, Microsoft, and more for a smoother experience.
- Conveniently initiate calls by clicking on phone numbers within your business applications.
- Elevate your business communication standards for improved efficiency.
Mobility
- Mobile App: Stay connected on the go with a dedicated mobile application.
- Softphone Support: Use your computer as a virtual phone with softphone compatibility.
- Call Forwarding: Easily redirect calls to mobile devices when out of the office.
- Remote Work Support: Enable seamless communication for remote and distributed teams.
- BYOD (Bring Your Own Device): Allow employees to use their own mobile devices for work
Plans
- 500 Inclusive minutes per user UK landline and mobile
- VoIP phone line
- Softphones for mobile and desktop iOS® and Android™, Webphone for PC and MACs
- Selfcare portal Manage your PBX in the cloud and on your app
- Voicemail-2-Email
- Call forwarding
- All in Standard
- Unlimited Inclusive minutes per user UK landline and mobile
- Automatic call recording
- Click-2-Dial
- Custom roles and permission
- Team presence and messaging. See who is online, message and chat
- Build multiple sites in one account
- SMS 4p/message
- All in Business
- 5,000 Minutes to UK, USA and Canada landline and mobile
- Supervisor license with wallboard
- Agent monitoring
- Advanced call handling including whisper, barge, and more
- Advance reporting, daily, weekly and monthly
- NOTE: This product is not available for predictive dialers